New Ohio Theatre is committed to creating a space where we work together to ensure each others’ safety as an artistic community. We have laid out the following set of rules by which everyone entering our building must abide to ensure the health and safety of all. These rules have been created in accordance with NYC’s safety mandates expected to go into effect on August 16, 2021

Thank you for working with us and following these rules. Failure to follow these rules will result in you being asked to leave the building.

These protocols may change at any time based on changes in legal requirements, changes in guidance from the CDC, city or state mandates, changes in the severity of the pandemic in our area, or other factors. We will try to give as much notice as possible about these changes, but please understand that these changes may not be entirely under our control and are subject to city, state, and federal regulations.

Current Rules for Everyone
(Effective August 16, 2021)

An acceptable face covering must be worn at all times by all people while inside the Center and must cover the face AND nose. This includes all children two years of age and older. Bandanas and neck gaiters are not effective in preventing the spread of COVID-19, and are not considered acceptable. Masks are available for free at the front desk for anyone who needs one.

All persons who are eligible to be vaccinated must show proof of COVID-19 vaccination in order to be onsite. This means that 14 days have passed since your final dose of an FDA or WHO-approved vaccine. Proof of Vaccination by all members of your party will be required in order to pick up tickets for any show at the arts center.

Valid forms of proof of vaccination include: Vaccination card, photo of vaccination card that clearly show your name and dates of vaccination with matching photo ID, the NYC COVID Safe app, or the NYS Excelsior Pass

Until September 13, If you are unable to get vaccinated for medical or religious reasons, you must provide proof of a negative PCR test administered within 72 hours of arrival to the theatre.  After September 13, negative test results will no longer be accepted as an alternative to vaccination.

Vaccination Exemption
New Ohio Theatre is waiting for more detailed protocols from NY City and NY State offices regarding vaccination exemptions due to health or religious reasons. We will update this page when we receive updated guidance and we thank you for your patience in the meantime.

Refund Policy
Any patrons who are experiencing symptoms of COVID-19 or tests positive for COVID-19 can and will receive a full refund. Patrons can request a refund up until the event’s start time but not after the event has occurred. If any event is canceled due to shifting COVID-19 guidelines, all ticket holders will be refunded in full and given notice before the event’s start date.